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Frequently Asked Questions

GENERAL FAQ’S

Q. What skills are required to build my app?

Answer:  NONE! NO tech skills are required. Our drag and drop wizard will guide you through the process.

Q. What payment methods do you accept?

Answer:  All major credit cards, PayPal and Apple Pay.

Q. Does the $99 price cover publishing to the app stores?

Answer:  No these prices do not cover the publishing fees for the app stores. The Apple App Store charges a $99 annual developer fee and Google Play charges a one-time fee of $25. These are not billed by us and a charge you would pay the stores direct, should you choose to publish your app to them.

Q. Is there demo/training tutorial videos?

Answer:  Yes. You can access demo and tutorial videos by going to:  http://instantapps.com/help/ 

Q. How do I publish my app to the app stores?

Answer:

If you’re ready to submit to the app stores, please fill out the form here. https://form.jotform.com/210217611418142

It takes about 1 week, as it’s not an automated process (no automated process exists, due to requirements by Apple and Google).

Once on the store, any updates you make WILL in fact be updated instantly. But the first submission takes a little longer.

Posting to the app stores is not required to use your mobile app. But each store has a small fee. Android for example is $25/year. That’s not a fee that we charge and is just the nature of the beast with mobile apps. There is no way around it, if you choose to publish to their stores. You don’t have to publish it to the stores though and can load it on apple & android phones as a progressive web app though, if you want, but push notifications wouldn’t work. Everything else would.

Q. How long does it take for my app to appear on the app store?

After you submit the form, located here, https://form.jotform.com/210217611418142, it will take about 4-5 days for your app to become live on the stores.

Q. Do you have a reseller or private label program?

Answer:  No, we do not have a private label or reseller program at this time.

Q. How many apps can I build with your platform?

Answer:  1 per account. If you would like to add additional app credits, it will be $99 per app (one-time fee, for life).

Q. How do I embed pages of my website?

Answer:  In the app builder, add a tab called “EXTERNAL LINK” and put in the hyperlink to the web page.   When your app is viewed on a phone, it will open up this page WITHIN your app.

Q. How do I download my app?

Answer:  On the app builder, go to:  MARKETING and then hit the PROMO SITE link.  That’s the link to your page to load it on your phone.  To PUBLISH your app to the app stores, please fill out the form here. https://form.jotform.com/210217611418142

Q. How do I edit my home screen tabs?

Answer:  Highlight over any tab on the home screen and click on “edit content”. If you would like to add additional tabs at the bottom, you can drag and drop over icons from the tab selections on the right side of the app builder.

Q. Are there any monthly fees?

Answer: No, there are no monthly fees. The only other fees you could possibly incur are if you wish to submit your app to the app stores (Apple and Google). We charge $15 to go through the app submission process to the stores, and those stores require you to have your OWN developer account.

Q. Will you build the app for me?

Answer: We would be glad to help! Our team can work with you to build and custom design your app. We charge an additional flat fee of $299 for this service. If you would like to sign up for this service, please click here: https://form.jotform.com/210475829896169

Q. Can I update the app myself and are the changes instant?

Answer: Our platform is made so that you can make any and all changes yourself and once your app is live, the changes are instant! Our DIY drag and drop platform allows you to easily manage your app with a few simple clicks!

CHURCH/MINISTRY FAQ’S

Q. How do I add a live stream?

Answer:  We support integration of your existing live stream by adding in the HTML code into your app, or linking to it using an external link. You can also integrate a facebook live stream or youtube live stream, by adding an EXTERNAL link tab into the app, and linking to the stream.

Q. What giving platforms are supported and how do I integrate them?

Answer:  You can use your existing tithing or giving platform, such as Tithly, Giveify, PayPal, and more. If you do not have a giving platform, we recommend Stripe or Paypal, which are both FREE.  To integrate in the donation/tithing link, simply add a new tab to your app (EXTERNAL LINK) and paste the hyperlink to your giving/donation link.  This will embed the giving link within your app.

Q. Will you build my church app for me?

Answer: We would be glad to help!  Our team can work with you to build and custom design your app.  We charge an additional flat fee of $299 for this service.  If you would like to sign up for this service, please click here: https://form.jotform.com/210325964036149